Frequently Asked Questions
Do you offer proofs or samples?
We have many stock samples available that we’d be happy to send you at no additional charge. There is a fee for custom samples and hard proofs.
What materials can you print on?
Virtually ANYTHING! Some of the most common materials are paper, vinyl, metal, glass, plastic and wood.
How long will my sign last?
While there are many variables that can affect the life of a sign, you should generally get several years from an outdoor sign.
Should I use CMYK or RGB color mode for my photographic images?
Our final artwork is printed in RGB, however both are acceptable.
What files types or software applications do you accept?
Vector or layered PDFs are preferred. Photoshop, Illustrator & packaged InDesign files are also accepted.
Can I use a photo I found online?
Possibly — stock imagery websites have great, high-resolution photography best suited to be printed at large sizes. Always obtain the proper license and permissions prior to use.
What resolution is recommended for large-format image files?
We recommend 100dpi at full size (in inches) for graphics larger than 22″x28″. A minimum of 300dpi for anything smaller.
How soon will I receive my order?
Most of our orders are fulfilled and ready in as little as one business day — if not the same day! More complex orders, such as vehicle wraps, typically fall within 3–5 business days pending artwork approval.
How large can you actually print?
As large as you can imagine! The largest output size is determined by the resolution of the file. If the file is 1500×1500 dpi, we wouldn’t recommend going larger than 15”x15”, but if your file is 1500000×1500000 dpi…well, your print would be about as tall as the Empire State Building.
What format of my logo will work best?
We recommend sending your logo as a vector PDF, EPS or AI.
Can you help with my special color matching needs?
We’d be happy to! Afterall, we pride ourselves on being color management experts.
Do you provide installation services?
Yes, we have a dedicated and professional team of installers ready to take on your job.
Which factors determine your pricing?
While there are many factors that determine pricing, the biggest are material, size and quantity.
Am I limited on the number of colors I can have on my signage?
The beauty of being a digital print provider is that there are no color limitations in our world.
The banner looks great. Our first church service is going to be this Sunday. Thanks again!!!
Chris Frazier - Bridgetown Church, North Carolina
Your representative was very professional, knowledgeable, and prompt with his service. Wish all of my vendors had his attention to detail.
Hayden Neveaux - Offshore Cleaning Services, Abbeville, Louisiana
It has been a pleasure working with Terry at Pixus Digital. His expertise and knowledge about signage is top notch.
Madeline Broussard - Louisiana Immersive Technologies Enterprise, Lafayette, Louisiana